The starting point is the observation that a large proportion of websites in Germany are not accessible. For people with visual impairments, cognitive disabilities, motor impairments, or age-related limitations, this can mean that digital services are only partially usable or completely inaccessible in everyday life.

‍

Since June 2025, the Accessibility Strengthening Act (BFSG) has also required certain private companies to ensure greater digital accessibility. However, it is often unclear to SMEs in particular which specific requirements apply and how accessibility can be implemented in the long term. Manual audits are time-consuming and often only provide a snapshot in time.

‍

User-Aid addresses this with a SaaS platform. Websites are automatically checked against relevant WCAG and BFSG requirements, and companies receive an overview of where action is needed. In addition, certified manual audits can be arranged if a more comprehensive assessment is required.

‍

For public institutions, the service is also intended to facilitate the accessible preparation of documents and PDFs. During implementation, User-Aid can advise existing agencies or directly support technical adjustments in CMS systems.

‍

The approach is designed to be continuous: since websites and content are constantly changing, accessibility testing should not be viewed as a one-off project. User-Aid aims to provide ongoing support in identifying and resolving new barriers at an early stage.

‍

For Münster, the project offers tangible local added value. SMEs and public institutions can make their digital services more inclusive and legally compliant, while more citizens gain access to usable websites and documents. At the same time, Münster can position itself as a city that views inclusion as a digital standard.

‍

The funding is primarily intended for market development and building up sales operations. Plans include targeted LinkedIn campaigns, sales materials, explanatory content, case studies, and a local presence through events, partnerships, and direct outreach in Münster and the surrounding region.